At BYTEVISTA TECH, we value our customers and aim to provide transparent, fair, and efficient policies for all payment gateway solutions offered through our platform bytevistatech.store. This Refund & Return Policy outlines how refunds, returns, and cancellations are handled to ensure clarity and trust in every transaction.

1. Refund Eligibility

Refunds are applicable only in specific cases where services or digital products provided by BYTEVISTA TECH are not delivered as described, malfunction due to technical errors caused by our system, or duplicate payments are made unintentionally. To qualify for a refund:

  • The refund request must be submitted within 7 business days of the transaction date.
  • Proof of payment and transaction details must be provided.
  • Refund requests must be sent directly to info@bytevistatech.store.

2. Non-Refundable Services

Due to the nature of digital financial solutions and payment gateway integrations, certain services are non-refundable, including but not limited to:

  • Completed integrations and setup services
  • Transaction or gateway usage fees already processed
  • Customized API solutions or technical consultancy hours
  • Third-party processing fees associated with your account

3. Processing of Refunds

Once your refund request is reviewed and approved, the refund will be processed within 10–15 business days through the same payment method used during the initial purchase. You will receive a confirmation email once the refund has been initiated.

4. Service Returns and Cancellations

Since BYTEVISTA TECH deals with digital and SaaS-based solutions, physical returns are not applicable. However, customers may request cancellation of active subscriptions or ongoing integration projects before full completion. Cancellation requests must be sent to info@bytevistatech.store, and any eligible partial refunds will be calculated based on service usage.

5. Technical Issues and Support

If a technical issue occurs during a transaction or integration, our support team will assist in resolving the problem before a refund is considered. We strongly encourage users to contact our support at info@bytevistatech.store for troubleshooting or issue resolution before filing for a refund.

6. Dispute Resolution

If you are dissatisfied with a service outcome, our team will investigate your case carefully. Refunds will not be issued based on client dissatisfaction arising from misunderstandings, third-party system delays, or issues unrelated to BYTEVISTA TECH’s core services.

7. Policy Updates

BYTEVISTA TECH reserves the right to amend or update this Refund & Return Policy at any time to ensure compliance with financial service standards and customer protection laws. The latest version will always be available at bytevistatech.store.

For all refund or return inquiries, please contact us at info@bytevistatech.store. Our team is committed to providing fair resolutions and maintaining a trustworthy service experience.